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Comprehensive Coverage Plans

Maintenance Plans

Protect your investment with a FrostFlow service agreement. Fixed monthly fee. Zero surprise repair bills. Priority technician access — guaranteed.

No call-out fees
Certified technicians
12-month service agreement
Cancel anytime after 3 months

How It Works

1

Choose Your Plan

Select the plan that fits your home or business needs and budget.

2

Create Your Account

Register securely with your contact and unit details. Takes 60 seconds.

3

Sign Agreement

Digitally sign your service agreement from your client dashboard.

4

Stay Protected

Call us any time. We arrive, we fix it, you pay nothing extra.

Choose Your Cover

All plans include a 12-month service agreement, free labour, and priority scheduling. Transparent monthly billing — no hidden costs.

Domestic Fridge Cover

R50 /month

Per unit. Billed monthly. Cancel after 3 months.

What's Covered

Free call-out & labour on all covered repairs
Compressor replacement included
Gas refill (freon / refrigerant)
Thermostat & fan motor repairs
Load-shedding surge protection advice
1 annual preventative service clean
Parts supplied at cost price (20% discount)

Not Covered

Physical damage / cosmetic repairs
Units older than 15 years (assessment required)
Modifications made by third parties
Response time: Within 24 hours (weekdays 08:00–17:00)
Get Started →
⭐ Most Popular

Air Conditioning Cover

R100 /month

Per unit. Billed monthly. Cancel after 3 months.

What's Covered

Free annual full service & deep clean
Major repairs covered (compressor, PCB boards)
Gas top-up / recharge (R22, R32, R410A)
Fan motor & capacitor replacement
Improved energy efficiency certification
Weekday & Saturday service (08:00–14:00)
Priority 8-hour response window
Drain line flush & filter replacement

Not Covered

New unit installation (separate quote)
Electrical wiring outside the unit
Accidental or flood/storm damage
Response time: Within 8 hours (priority scheduling)
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Commercial Unit Cover

R250 /month

Per unit. Billed monthly. Rolling contract.

What's Covered

Retail display fridges & under-counter units
Unlimited emergency call-outs
All labour & standard parts covered
After-hours & weekend emergency line access
4-hour emergency response SLA
Annual service & temperature audit
Dedicated account manager assigned
Service report on every visit (compliance ready)

Not Covered

Structural cold room build or renovation
External power supply or DB board faults
Consumables (gaskets, seals) billed at cost
Response time: 4-hour SLA, after-hours emergency line
Get Started →

All prices are per unit per month. Multi-unit discounts available — contact us for a custom quote. Plans are subject to our Service Agreement & Terms.

Workmanship Guarantee

All repairs are guaranteed for 90 days. If the same fault recurs, we return free of charge.

Response Commitment

We meet our stated response times or we credit your next month's subscription — no questions asked.

Transparent Billing

One fixed monthly amount. No surprise invoices. Parts above plan limit listed on quote before work begins.

Ready to sign up?

Create your account in under a minute. Your first service call is on us.

Create Account Read Full Terms

By creating an account you agree to our Service Agreement. Cancel after 3 months with 30 days' notice.